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Providing Expert Mac and PC Support in Chicago and Suburbs. You’ve reached the I.T. consulting business of Ronald P. McCafferty.

A proud member of the Apple Consultants Network specializing in Mac OS and Windows network integration for the small and medium sized business and individual, leveraging decades of experience to provide you a higher level of service.

Use my services to protect and increase your bottom line, to be more productive at what you do and to make more informed decisions about your technology choices.

The Apple Consultants Network requires that its members be continually trained in the latest Apple technology as well as industry-standard network integration and device management skills. When shopping for help, it’s important to compare more than hourly rates – not all I.T. consultants are certified or have the same experience, so please choose your help carefully! Call me for more details.

Reviews    Testimonials.

Apple Certified. Microsoft Certified. Network Certified. Experienced. Quality customized solutions provided for businesses and individuals.

Often companies who manage your network on contract do not have the skills or experience to properly handle your industry-specific needs, and the results can be disastrous. I can help. I know your business. About me

Have a problem? Need an objective opinion before you make a decision? Contact

Not in Chicago? No problem, a majority of consulting and support needs can be handled remotely. Contact

Services

For Businesses and Individuals:

DESKTOP AND SERVER SUPPORT

Mac OS, iOS, Windows and Linux operating systems. Installation, troubleshooting, maintenance and emergency help desk for hardware, common and specialty software and devices.

CONSULTATION / CHANGE MANAGEMENT

Gain more control of your time by letting me manage your upgrade and maintenance projects. Be more productive by reviewing your infrastructure, cloud services, storage and disaster recovery plan. You’ll sleep better too.

 

NETWORK INTEGRATION AND SECURITY

Secure design, installation, monitoring, troubleshooting, wiring, wireless, switches, routers. Specializing in Mac – Windows integration.

ENVIRONMENTAL MONITORING AND EVALUATION

Pre and post installation inspections. Prevent downtime, instabilities and data loss by solving electrical noise and grounding problems, HVAC problems in server rooms and critical manufacturing areas.

 

STRATEGIC GUIDANCE

Choose the right technologies to meet your goals on your budget. Understand your choices while avoiding marketing hype and minimizing the risk of being oversold.

VOICE & DATA CARRIER CONSULTATION

Increase internet speed and optimize voice service. I manage your project based on your goals, not a vendor’s marketing campaign.

DATA STORAGE AND RECOVERY

Premise and cloud based solutions. Data recovery services, backup and disaster recovery plans, cloud services support.

MEDIA PRODUCTION SERVICES

Promotional and documentary videos, photography, websites.

Industry-Specific Services

Specialized technical expertise for printers , designers, architects, photographers, doctors, dentists, lawyers

SOFTWARE SUPPORT FOR CREATIVES

Technical support for all creative desktop apps including Apple, Adobe, Quark, Extensis, Autodesk, imaging workflow systems such as Kodak, Fuji, Esko, Xitron, EFI, color proofing systems such as Kodak, GMG, Oris, Xitron, EFI Fiery. I also manage web hosting, cloud services migrations and CMS such as WordPress. Avoid downtime resulting from misleading information on do-it-yourself support websites and from well-meaning but inexperienced colleagues and give me a call!

PRE-PRESS AND CREATIVE WORKFLOW EFFICIENCY

Stop relying on production staff to make I.T. decisions they are not trained to make! I advocate by properly handling the unique I.T. issues that creatives face including keeping key systems running, secure and maintained, workflow optimization and migration, calibrating and upgrading workflows and output devices. I can ensure smoother transitions in your production areas such as design and pre-press, video and photo studios, photographic and wide-format labs and pressrooms.

REPRODUCTION COLOR MANAGEMENT SERVICES

I help printers, designers and photographers get better color match! Closed loop calibration and results can be achieved without G7 Certification. Match your output devices and media to your workflow.

MEDICAL AND LEGAL OFFICES

Support and troubleshooting for EMR, accounting and business practice management software. Mac OS – Windows integration, move to the “cloud” securely.

About Ron

WHY CHOOSE ME?

My approach to consulting is similar to that of an internal medicine doctor. I will advocate for you on decisions that directly affect your bottom line. I can help you avoid the confusion resulting from multiple vendors who deny responsibility for a problem. I can work with your existing vendors or provide an independent opinion and solution. Partnering with me will help you reduce frustration and you will be able to make more informed decisions. I strive for clear communication from a central point of view, saving you time and frustration. I work with many I.T. departments as well as for companies where I am the sole provider of technical support. In each case I have become a trusted advisor and I can be yours too.

I maintain Apple, Microsoft, industry-specific, and other I.T. technical certifications which help me bridge “knowledge gaps” and collaborate effectively when working on your project. I am accustomed to working in creative, high-energy, deadline-oriented environments and I can handle reactive support requests, but I add more value to your business when we maintain an ongoing relationship. I can help you be more productive by getting your technology out of the way and you can focus on what you do. If you don’t see your specific need listed on this site, Contact me with any questions and I’ll be glad to help.

I’ve enjoyed doing this for a long time – longer than some techs have been alive! I’ve worked in creative and manufacturing industries for more than 40 years and have integrated and supported Apple and Microsoft solutions for more than 30 years. My unique mix of technical hands-on and managerial skills combined with a strong work ethic empowers me to provide best-quality service on an as-needed basis. I care about my clients and their goals. See what my clients are saying on Linkedin.com and Apple.com.

FOR INSTANT REMOTE SUPPORT PLEASE CLICK HERE WHEN DIRECTED:


Remote Support

Remote Support

 

 

WHAT METHODS OF PAYMENT DO I TAKE?

For clients with ongoing work agreements, monthly payment via check or electronic funds transfer is required. For new and occasional clients: I accept credit cards through Square and PayPal and electronic funds transfers through Zelle-Chase Quick Pay.

To make a payment via credit card, use the secure link below: (It is not required to sign up for a Paypal account to use this service)

 

 

HOW MUCH DO I CHARGE?

I offer services on an hourly basis as well as flexible ongoing agreements and I am competitive on the local market for a consultant of my experience. A consultant’s hourly rate is not a complete cost – if you don’t have the right person for the job, a lower hourly rate can be more expensive overall! Please contact me for more information.

DO I WORK ON OLDER COMPUTERS?

Yes, many of my clients have old Macs or PC’s. I can keep your critical legacy hardware and software alive and secure. I repair lots of other older electronic hardware as well.

DO I “DO” HOME VISITS?

Yes, I work for many homeowners and individuals with home business offices and I will come to your home to help. Home networks are increasingly more complex and should be reviewed for security and performance improvements.  Contact me for details.

Contact

Ronald P. McCafferty - I.T. Services
Use the form or info below to contact me. Be sure to include your name, contact info, schedule and a brief summary of what I can help with and I will be back with you quickly!

info@ronaldmccafferty.com

630-531-0264

Chicago's Western Suburbs, USA