Stop “finger pointing” and get expert Mac and PC support in Chicago and suburbs. You’ve located the I.T. consulting business of Ronald P. McCafferty.
As a consultant specializing in Mac-Windows network integration with decades of experience, I’m able to provide a better value to the small to medium sized business and individual than is typically available on the retail marketplace. I am a proud member of the Apple Consultants Network.
The ACN has recently reinforced it’s commitment to quality and standardization. Not all consultants or businesses working in this field are certified or have the same experience, so please choose your consultants and I.T. vendors carefully. Its important to compare more than a consultant’s hourly rate.
I have been providing common-sense, enterprise-class I.T. solutions and personalized technical support for small to medium sized businesses and individuals for 26 years. Use my services to protect and increase your bottom line, to be more productive at what you do and to make more informed decisions about your technology.
Apple Certified. Microsoft Certified. Network Certified. Experienced. Quality solutions for businesses and individuals.
Your current managed-services provider might not properly handle your industry-specific needs. I can help. I know your business. Have a problem? Need an objective opinion before you make a decision? Contact
Not in Chicago? No problem, a majority of consulting and support needs can be handled remotely, reducing the need for travel.
Mac OS, Windows and Linux operating systems. Installation, troubleshooting, maintenance and emergency help desk for hardware, common and specialty software and devices.
Let me help you manage your projects. Be more productive by reviewing your infrastructure, cloud services, storage and disaster recovery plan. You’ll sleep better too.
Secure design, installation, monitoring, troubleshooting, wiring, switches, routers. Specializing in Mac – Windows integration.
Pre and post installation inspections. Prevent downtime, instabilities and data loss by solving electrical noise and grounding problems and HVAC problems in server rooms and critical manufacturing areas.
Choose the right technologies to meet your goals on your budget. Understand your choices while avoiding marketing hype and minimizing the risk of being oversold.
Telecom, ISP network integration. Increase your internet speed and optimize voice service. Use my consulting services prior to contacting a vendor directly. I manage an entire project based on your goals, not solely on a vendor’s promises.
Premise and cloud based solutions. Data recovery services, backup and disaster recovery plans, cloud services support.
Promotional and documentary videos, photography, websites.
Technical support for all creative desktop apps including Apple, Adobe, Quark, Extensis, Autodesk, imaging workflow systems, web hosting, CMS such as WordPress. Avoid downtime resulting from misleading information on do-it-yourself support websites and from well-meaning but inexperienced colleagues.
Let pre-press employees devote their time to primary job functions. I advocate by properly handling pre-press I.T. support, solving workflow bottlenecks, repairing, calibrating and upgrading “rips” and output devices and holding other technical vendors accountable. Keep your older workflows working in tandem with your new systems for a smoother transition in your press room.
I help printers, designers and photographers get better color match! Closed loop calibration and results can be achieved without G7 Certification. Match your output devices and media to your workflow.
Support and troubleshooting for EMR, accounting and business practice management software. Mac OS – Windows integration, move to the “cloud” securely.
WHY CHOOSE ME?
My consulting style or approach is similar to that of an internal medicine doctor. I will use my unique and varied experience to advocate for you on decisions that directly affect your bottom line. I can help you avoid the confusion resulting from multiple vendors who deny responsibility for a problem. I can work with your existing vendors or provide an independent opinion and solution when requested. Partnering with me will help reduce frustration and you will be able to make more informed decisions. I strive for clear communication from a central point of view, saving you time and frustration.
I maintain Apple, Microsoft and industry-specific certifications which help me bridge “knowledge gaps” when working with other technical people. I am accustomed to working in creative, high-energy, deadline-oriented environments and I can handle reactive support requests, but I add more value to your business when we maintain an ongoing relationship. I can help you be more productive by getting your technology out of the way and you can focus on what you do. If you don’t see your specific need listed on this site, contact me with any questions and I’ll be glad to help.
I’ve enjoyed doing this for a long time – longer than some techs have been alive! I’ve worked in creative and manufacturing industries for more than 39 years and have integrated and supported Apple and Microsoft solutions for more than 26 years. My unique mix of technical hands-on and managerial skills combined with a strong work ethic empowers me to provide best-quality service on an as-needed basis. I care about my clients and their goals. See what my clients are saying on Linkedin.com and Apple.com.
HERE IS MY INSTANT REMOTE SUPPORT BUTTON (FOR SCREEN SHARING):
WHAT METHODS OF PAYMENT DO I TAKE?
For clients with ongoing work agreements, monthly payment via check or electronic funds transfer is required. For new and occasional clients: I accept credit cards through Square and PayPal and electronic funds transfers through Chase Quick Pay.
To make a payment via credit card, use the secure link below: (It is not required to sign up for a Paypal account to use this service)
HOW MUCH DO I CHARGE?
I offer services on an hourly basis as well as flexible ongoing agreements and I am competitive on the local market for a consultant of my experience. A consultant’s hourly rate is not a complete cost – its as important to have the right person for the job. Please contact me for more information.
DO I WORK ON OLDER COMPUTERS?
Yes, many of my clients have old Macs or PC’s. I can keep your critical legacy hardware and software alive and secure. I repair lots of other older electronic hardware as well.
DO I “DO” HOME VISITS?
Yes, I work for many homeowners and individuals with home business offices and I will come to your home to help. Home networks are increasingly more complex and should be reviewed for security and performance improvements. Contact me for details.